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Provider and scope
ISP Billing is a cloud software platform supplied by Dieffeitalia.it S.r.l., registered office at Viale Europa, 36 - 74015 Martina Franca (TA), Italian tax and VAT number 02982940732.
These Terms apply to the website, the platform and the optional modules and integrations enabled for the Customer.
Contract documents
The applicable commercial conditions, duration, fees, service levels and data-processing roles are defined in the documents signed with the Customer. The current standard licence agreement is available as a PDF document (Italian).
These public Terms do not amend an agreement already signed by the parties.
Access and accounts
The Customer must provide accurate information, protect credentials and grant each user only the permissions required for their role. The Customer is responsible for activity performed through its accounts and must promptly report suspected unauthorised access.
Customer content
The Customer retains ownership of text, images, videos, trademarks and other materials it provides. The Customer confirms that it has the rights and permissions required to process and publish that content and is responsible for its accuracy, lawfulness and compliance with each destination platform.
Acceptable use
The platform must not be used for unlawful, deceptive, abusive or unauthorised activities; to infringe third-party rights; to distribute malicious code or unsolicited content; or to bypass security measures, provider restrictions or platform quotas.
Availability and third-party services
Maintenance, security operations, network failures and third-party provider interruptions may temporarily limit certain features. Dieffeitalia.it S.r.l. does not control external platforms and cannot guarantee the continued availability of their APIs or the approval, reach or performance of published content.
Suspension and termination
Access may be suspended where required for security or maintenance, in the event of non-payment, unlawful or improper use, breach of these Terms or the signed agreement, or where continued operation may harm the platform, its users or third parties. Contract duration and withdrawal rules are governed by the signed licence agreement.
Privacy and data protection
Personal data is processed as described in the Privacy Policy and, where applicable, in the data-processing agreement entered into with the Customer. Connected providers process data under their own terms and privacy policies.
Changes to these Terms
These Terms may be updated to reflect legal, security, technical or service changes. Material changes affecting contracted services will be communicated in accordance with the signed agreement.
Governing law and jurisdiction
Italian law applies. Unless mandatory law provides otherwise, disputes are subject to the Court of Taranto, as specified in the licence agreement.
Contacts
Questions about these Terms may be sent to support@ispbilling.it. Privacy requests may be sent to gdpr@dieffeitalia.it.
Last updated: 28 August 2026
Social media integrations
The Customer may connect third-party social accounts through the official authorisation procedures made available by each provider. The platform receives only the permissions selected and approved by the account owner or authorised manager.
Content is created, scheduled, uploaded or published only following an explicit action or configuration by an authorised user. Authorisations may be revoked from the relevant provider or by disconnecting the account from the platform. Features remain subject to provider terms, reviews, quotas, technical limitations and policy changes.