The ISP management platform built by people with over 15 years of ISP experience.

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The system in action

Your entire ISP in one working environment.

From the first customer record to payment, from a support ticket to network monitoring: see how each area works with the others and explore every process in the documentation.

More than a gallery: an operating journey
  • Real product screens
  • Demonstration data and concrete workflows
  • Direct links to the complete manual
One platform, many teams

Follow the work from beginning to end.

Each section explains an operating outcome. Screens show the real interface; the documentation covers configuration, permissions, and procedures in detail.

01 Operational control

The working day begins on the Dashboard.

Customers, services, tickets, stock, notifications, and activities become readable indicators. Each operator can arrange the widgets allowed by their role and open the records that require attention.

  • Role-aware personal widgets
  • Operating queues and notifications
  • Links to authoritative records
Read the documentation
ISP Billing Dashboard with customer, service, ticket, and notification KPIs Enlarge screen
KPIs and the notification center on the operating Dashboard.
Catalog of customizable Dashboard widgets Enlarge screen
The catalog lets each operator compose a personal homepage.
02 CRM and services

From customer to service without losing context.

The customer record combines administrative data, contacts, access, and relationships. Each service keeps its status, cycle, price, payment, address, and technical prerequisites in the same workflow.

  • Central customer record
  • Services and billing rules
  • Separate commercial and technical states
Read the documentation
Customer record with details, contacts, and administrative settings Enlarge screen
The customer record organizes data and linked functions.
Customer service and billing-rule configuration Enlarge screen
A service combines commercial configuration and operating state.
03 Administration

Invoices and payments become a controlled process.

Documents, due dates, and payment methods remain connected to customers and services. Different gateways can support the required workflow, while the Customer Area guides users through payment.

  • Configurable gateways
  • Stripe and SEPA payments
  • Document and due-date control
Read the documentation
List of configurable payment gateways Enlarge screen
Each gateway retains independent availability and behavior.
Invoice payment from the Customer Area Enlarge screen
Customers can complete payment from the authorized document.
04 Support and communications

Every conversation stays connected to the work.

Tickets, campaigns, and messages do not live in separate archives. Teams can follow requests, replies, priority, and history, then communicate by email, SMS, WhatsApp, or ISP APP notifications.

  • Tickets with state and history
  • Multichannel communication
  • Campaign filters and scheduling
Read the documentation
Ticket details with conversation and current state Enlarge screen
The detail view preserves conversation, priority, and actions.
Communication campaign list Enlarge screen
Campaigns combine channel, recipients, and progress.
05 Network and provisioning

Technical operations truly enter the management platform.

Coverage, devices, maps, and network integrations let sales and technical teams work from the same information. Operating state can be checked without separating a customer from the infrastructure delivering the service.

  • Coverage checks and analysis
  • Device maps and monitoring
  • Network-platform integrations
Read the documentation
Coverage-check results Enlarge screen
Coverage turns technical sources into readable results.
Network map with monitored devices Enlarge screen
The Network Map connects devices, state, and network structure.
Proxmox integration Dashboard Enlarge screen
Virtual infrastructure can also be monitored from the platform.
06 Customer experience

Customers find services and support wherever they are.

Customer Area and ISP APP provide documents, payments, services, quotes, notifications, and tickets in an experience aligned with the operator’s brand and CRM permissions.

  • Customizable reserved area
  • Self-service payments and documents
  • ISP APP for customers and operators
Read the documentation
ISP Billing Customer Area homepage Enlarge screen
The Customer Area brings together the most frequent actions.
Authenticated ISP APP homepage displayed on a smartphone Enlarge screen
ISP APP brings essential functions to the smartphone.
07 Integrations

Providers become part of the workflow, not another panel to open.

Integrations place profiles, lines, numbers, orders, devices, and states where operators need them. The operator keeps working on the customer while the system communicates with specialist platforms.

  • VoIP and phone numbers
  • MessageNet and portability
  • UISP, Radius, and vertical providers
Read the documentation
MessageNet Dashboard integrated into ISP Billing Enlarge screen
MessageNet profiles and operations remain close to the customer.
VoIP phone-number management Enlarge screen
VoIP numbers and configurations are available in the management platform.
Chiedi a ISPINO
Ciao, posso spiegarti cosa fa ISPBilling e come può aiutare un ISP. Chiedimi pure di notifiche, moduli, integrazioni, fatture, ticket o ISPAPP.
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